Frequently Asked Questions

I forgot my password.
Click here to reset your password or send us an email.

I received a dues notice and can’t figure out how to pay my dues online.
Follow the link in the dues notice or log-in with your email and password.
On right side of top toolbar, hover over “Account.”
Then click on “My Profile.”
Click on the “Membership” tab.
Click on the “Renew” link.
Follow instructions for payment.

I would like to register for an event, but I don’t have an AffiniPay account.
An AffiniPay account is not required for registration or payment. TCH simply utilizes AffiniPay as a method for processing payment. Upon entering AffiniPay you will see an option at the bottom that says “Pay As a Guest.” That will allow you to use any standard credit card without a problem.

I tried to “Pay As a Guest” on the AffiniPay page and it won’t allow me to do so.
Some companies will not let their cards be processed by AffiniPay. Call us at 713-510-3445 with your credit card information and we can charge your card directly.

I registered but did not pay at that time. Can I go back in and pay online now?
If you have a TCH account, you may log-in and submit payment prior to the event.

I have already registered but now I would like to add a guest.
No problem, please call us at 713-510-3445 to add a guest.

I worry about security when paying online.
We understand your concern. TCH utilizes AffiniPay to process payments because it is a secure site, and they keep your information safe. Learn more about AffiniPay’s security measures here.